We're here to help with orders, refunds, and product questions
Our US-based customer support team is available Monday through Friday to assist with your Urovance order. Whether you have a product question, need help with a refund, or want to check on shipping status — we're here.
For returns, refund shipments, and written correspondence:
SHIPOFFERS
19655 E 35th Dr #100
Aurora, CO 80011
United States
Where is my order? Once shipped, most US orders arrive within 5 to 7 business days. You'll receive a tracking number by email once your package leaves our facility.
How do I request a refund? Please see our Refund Policy for step-by-step instructions on our 60-day money-back guarantee.
Is my payment secure? Yes. All payments are processed through an SSL-encrypted checkout by our secure payment processor. We do not store your credit card information.
Can I speak with a doctor? Urovance customer support is not staffed by medical professionals. For medical questions specific to your health, please consult your personal physician.